Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your electronic devices in their original, unopened packaging within 30 days of delivery.
Return Process
- 1.Initiate Request
Log into your account and select 'Request Return' next to the relevant order to receive a Return Merchandise Authorization (RMA).
- 2.Pack the Item
Securely place the device in its original manufacturer packaging, including all cables, manuals, and accessories.
- 3.Attach Label
Print the prepaid shipping label provided via email and affix it to the outside of your shipping box.
- 4.Refund Processing
Once our warehouse inspects the device, your refund will be processed to the original payment method within 5-7 business days.